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Frequently Asked Questions about St. Vincent Family Centers


Q. How many children are in each class?

A. Each class has one teacher and one Behavioral Health Specialist. There are no more than 9 students at Main Street, 11 Preschool, and 10 at Wayne. In some instances, additional adults may be present to allow children the attention they need.

Q. How do you decide which program to put my child in?

A. Your child's age and education are factors that help us place your child into the most appropriate and effective classroom for his/her needs.

Q. What will services cost me?

A. We do not turn away any child who needs our services, regardless of the family's income. The cost of services is based on the family's ability to pay, income and number of dependents. In many cases, public funding and private insurance can help in covering program costs.

Q. My child gets medicine every day; is this a problem?

A. No, each program has a nurse and a child psychiatrist on staff to administer medication as necessary.

Q. How do I receive more information about the services you provide?

A. If you have specific questions about the services we provide, or if you are seeking solutions to your child’s behavioral issues, please call (614) 252-0731 and ask for someone in the Intake Department. If you are looking for general brochures on a particular program please click here.

Q. Do you have anger management services?

A. Yes, SVFC can help with anger management, as well as social and peer interactions, conflict resolution, communication skills, life-skills, and self-esteem issues.

Q. How is transportation handled?

A. Transportation is available for several of our programs and based on geographical location.

Q. What are the procedures for preparing for an initial visit with SVFC? What should I expect?

A. The first step is to call Centralized Intake. We will do a preliminary screening over the phone to determine if our services seem appropriate for the child and our services. It is important to know the child’s age, education level, address, and specific behavior issues before calling. If the child lives outside of Franklin County, they will not qualify for the sliding fee scale, and may need to consider other options.

Once the initial phone assessment has been completed, an appointment will be made to meet with our Intake department. This appointment will take approximately 20 minutes, and the child does not need to attend. (Actually, we prefer children do not attend this appointment). Please have the following on hand:

  • Insurance/Medicaid card
  • Child's Social Security card
  • Proof of monthly or annual income
  • Photo Identification (Driver's License or State ID)
  • Custody papers (if applicable)
  • Once the pre-screen papers have been signed and all information is complete, a two-hour assessment will be scheduled with a clinician. The child MUST be present at this appointment, after which the suggested course of action will be presented.

    Q. Can I take a tour of the facilities?

    A. St. Vincent Family Centers welcomes the community at any time to view our any of our locations.

    Q. I want to help out; how do I get involved?

    A. Whether your interest is in volunteering, in-kind donations, or monetary support, St. Vincent Family Centers can find ways for you to participate in our efforts to strengthen the community. Please call our Development Director at (614) 252-0731 or email us at to get involved.

    Q. Do children still receive academic education?

    A. Although some of the programs have academic components our main goal for clients is behavioral and emotional stability.

    Q. Is there a sliding fee scale available for me?

    A. Yes, for Franklin County residents, but we will not turn away any child who needs our services, regardless of the family’s income. The cost of services is based on the family’s ability to pay, income and number of dependents. In many cases, public funding and private insurance can help in covering program costs.

    Q. Do you accept Medicaid?

    A. Yes, Medicaid is available for clients whom are Qualified Medicare Beneficiaries.

    Q. The answer to my question is not in the FAQ; whom do I contact for more specific information?

    A. Email us at your question or concern and we’ll be happy to assist you. Please include a phone number if you would rather us contact you by phone.